Competition for web hosting companies is fierce and as a boutique web host here are some advantage we offer over the bigger players:

  1. Personal customer service
    Customer service from a smaller company is often better and much more personal. Rather than ringing up and getting a different call centre operator each time, clients will deal with the same technology and support people whenever they call. This means they can develop a much stronger relationship with support staff and get the help they need.
  2. Faster turnaround
    Because smaller businesses have fewer clients, the support and technical turnaround is often much faster than larger organisations. It’s easier to escalate and respond to any issues because managers and supervisors are more accessible.
  3. Ongoing business knowledge
    The longer we host a client, the more we know about your business, your website and any applications. That knowledge can be a big advantage, as support staff members have an idea about previous issues or any unique elements to the hosting setup. This can mean quicker and more innovative solutions for the client.
  4. Specialised services
    Many small hosts offer specialised services including web application development help, graphic design, and more. Talk to us about solutions for a custom setup that you may not be able to establish elsewhere.
  5. Less competition for bandwidth
    As a smaller host with fewer clients, there is less competition for network bandwidth, server processing and maintenance. This means client sites are likely to run faster and smoother.
  6. Local presence
    As a small web host we can offer clients local service, which is often beneficial for clients who need to meet face-to-face.